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| Job Title |
SCOM Engineer |
| Job Code |
TMR-312 |
| Date Posted |
21-Jun-2010 |
| Description of Duties |
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This position requires a TS.
TMR, Inc., is an Equal Employment Opportunity Company.
The Microsoft Senior Systems Center Operations Manager (SCOM) requirements include (but are not limited to):
Job Summary:
The successful candidate has extensive professional experience in analysis, design, test, implementation, and operations in SCOM, and MS Operation Manager (MOM) in large-scale datacenter environment. The required skills must include demonstrable experience of 3+ years of SCOM administration in a large-scale datacenter operating 365x27x7 coupled with extensive experience in administering other products such as MOM, BMC, Openview, or Netcool.
Primary responsibilities:
Provide on-site technical support solutions for SCOM customer service delivery and availability. The successful candidate will be capable of providing technical support presence for groups at the Justice Data Center â Washington (JDC-W) and Dallas (JDC-D). The SCOM Senior Engineer provides technical leadership on SCOM design, test, implementations and operations. This is a position with the utmost customer visibility with requirements to provide advanced technical troubleshooting support and problem resolution for DOJ ITS Program Support Services and DOJ components, including issues escalated to the highest levels of the DOJ management.
The Candidate must be able to manage critical and âredâ issues by setting customer expectations, devising and implementing action plans, being available 24x7 and professionally communicating to all parties involved.
Recommended qualifications include:
· Superior problem solving and troubleshooting skills at the Project or System Engineer level; exceptional customer service, overall communication and technical writing skills.
· Must have sufficient technical depth to communicate with development and other internal organizations at a peer level;
· Must possess the ability to work independently with minimal management supervision and as part of a team of network engineers and system administrators;
· Demonstrated aptitude for providing exceptional customer service in politically charged environments;
· Ability to enhance the technical expertise of peers via the development of product training, mentoring of team members, and team content development;
· Ability to apply technology to improve existing products and systems at customers and for internal use;
· Ability to actively participate in team support by proposing and implementing solutions; and Assist in developing strategies to establish relationships with Federal and Contractor Managers.
Technical Requirements:
· Solid understanding of standard client/server, networking, and Internet fundamentals and a superior knowledge and demonstrated technical proficiency in System Center Operations Manager with experience in managing large environments.
· The candidate should be able to troubleshoot all aspects of SCOM effectively and understand the product configuration, flow and logging in detail.
· The candidate should understand fully the base OS and SCOM Management Packs and be able to discuss in detail at least one of the following Management Packs: Active Directory, Exchange, IIS or SQL including configuration, tuning and customization.
In addition, experience in other Microsoft Management technologies, including Active Directory services (AD), SMS 2003, System Center Essentials and WSUS are desired.
Secondary expertise in at least one of the following: Windows server Operating Systems, clustering, scripting e.g. VB or Powershell, SQL- both management and querying, WMI and IIS. Knowledge of the following would be advantageous: SCOM Solution Accelerators, SNMP, SCOM Connectors and the SCOM Connector Framework, and the model based architecture in SCOM 2007.
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