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TMR believes that Section 508 is good for industry, government and, most importantly, for people with disabilities.  It is the Law!  We will support this effort by using Section 508 Compliance Standards to provide services to our clients with disabilities with the Information, Documentation, and Support that is necessary. We will work closely with our federal IT managers and follow technology-industry leaders to comply with §1194.41 and §1194.31 as shown in Table 1.1-1TMR will ensure that this information is provided to our end-user and in compliant with Section 508 Accessibility Standards.

 

Table 1.1-1 – 508 Compliance Standards.  Industry best practices in providing 508 compliance will be supported and provided to the FBI.

§ 1194.41 - Information, Documentation, and Support

 

  1. Product support documentation provided to end-users shall be made available in alternate formats upon request, at no additional charge.

  2. End-users shall have access to a description of the accessibility and compatibility features of products in alternate formats or alternate methods upon request, at no additional charge.

  3. Support services for products shall accommodate the communication needs of end-users with disabilities.

§ 1194.31 - Functional Performance Criteria

 

  1. At least one mode of operation and information retrieval that does not require user vision shall be provided, or support for assistive technology used by people who are blind or visually impaired shall be provided.

  2. At least one mode of operation and information retrieval that does not require visual acuity greater than 20/70 shall be provided in audio and enlarged print output working together or independently, or support for assistive technology used by people who are visually impaired shall be provided.

  3. At least one mode of operation and information retrieval that does not require user hearing shall be provided, or support for assistive technology used by people who are deaf or hard of hearing shall be providedWhere audio information is important for the use of a product, at least one mode of operation and information retrieval shall be provided in an enhanced auditory fashion, or support for assistive hearing devices shall be provided.

  4. At least one mode of operation and information retrieval that does not require user speech shall be provided, or support for assistive technology used by people with disabilities shall be provided.

  5. At least one mode of operation and information retrieval that does not require fine motor control or simultaneous actions and that is operable with limited reach and strength shall be provided.

 

TMR’s approach for accessibility standards falls under Functional Performance Criteria (FPC); Operable without vision, Operable with low-vision, and Operable without fine motor control.  TMR documented requirements are closely related to technical requirements, and are therefore mapped accordingly.   We are fully aware that there are different delivery methods of providing information to our end-users with disabilities; which are Web and Software based and Broadcast or fixed-media (produced). That some compliance requirements, such as color independence, flicker restrictions, and form labeling appear under both the Software and Web technical standards. 

 

TMR will provide the necessary support requested by our end-users with disabilities by providing at least one mode of operation and information retrieval: (a) Software: Keyboard functions (hot keys) in place of mouse functions; (b) Audio descriptions of visual images; (c) Audio Navigation; (d) User’s assistive technology such as Screen Readers on desktop; (e) Captioning: Visual Cues & Synchronized; (f) Software based Media Player; (g) Hardware - Captioning Decoder; and (h) Plug-In. 

 

TMR will meet the challenge in providing 508 compliant support services to our clients and ensuring information is accessible to all end-users.